All online registration transactions are processed via PayPal (more information on PayPal below). If you have previously set up a PayPal account, please log into PayPal to make sure your information is up-to-date, specifically your address and payment information. It is not necessary to set up a PayPal account to register online, but it may save you time.
| What steps are involved with completing my registration online? |
1) Click on the registration link above
2) Fill in the participant and parent information sections
3) Answer any questions regarding health, allergy, or other existing conditions.
This information is used in confidence to ensure a safe and fun environment is created for all children.
4) Agree to the Consent and Waiver Form
5) Once you press Submit, your information will be saved and you will proceed to the payment section
6) Pay via PayPal or by sending in a check |
| Can I register more than 1 child at a time? |
Each child must be registered separately and paid for separately. |
| Why do you limit the size of the summer workshop? |
Every child is important to us and deserves our attention. We have limited space to accommodate the group. |
| My child will be in 7th grade this September, can I sign her/him up? |
Instead of this Metal Robotics Workshop, check out our Summer Lego Program which is a different challenge and more appropriate for the age group. |
| What if I can only attend one of the days? |
Day 2 in each session is built on the concepts of day 1. We prefer you to attend both days to gain the most. |
| How many kids are in each sub-group? |
Three to four kids in each sub-group will share the equipment and work together. |
| My child requires special attention, or I just want to come and help out, is this possible? |
Absolutely. Please let us know via email or the registration system. We request parents of special needs children to stay and help with the sub-group. |
| My browser crashed before I was able to hit save or submit, what do I do? |
You will need to re-enter the data in the registration system if you were not able to press the save or submit button. |
| What forms of payment do you accept? |
PayPal or mail in a check; check must be received 10 days prior to event. |
| Do I need a PayPal account to pay for the event? |
No. You can use your credit card to pay for these programs with PayPal without having to setup a PayPal account. The following credit cards are accepted by PayPal: Visa, Mastercard, Discover and American Express.
PayPal does require the Credit Card Security Code (CSC), the three digit number located on the back of your credit card, or for American Express, the 4 digit number on the upper right hand corner of the front of your credit card.
If you plan to set up a PayPal account, you may want to consider setting it up prior to registration at www.paypal.com |
| What are the benefits of using PayPal? |
PayPal is an industry leader for accepting online payments. It is a safe and easy way to authorize payments without exposing your financial information to the vendor. PayPal offers protection from unauthorized payments and your account is monitored 24/7 to prevent fraud. With PayPal facilitating the payment process, you will know right away if there are any issues with the credit card information you enter, as well as an almost immediate email confirmation of payment. PayPal also offers you more payment options. You can simply pay using your credit card, or you can set up a PayPal account. With a PayPal account, you will have the option to pay with either a bank account or credit card. |
| My browser crashed before I was able to get to the Paypal screen, what should I do? |
Send us an email (see below) and we will send you the link to the payment system. |
| How will I be informed that my transaction was successful? |
You will receive a Receipt for Payment email from PayPal (service@paypal.com). The PayPal email will confirm that the transaction completed successfully. You should receive this email almost immediately after you complete your order. |
| After registering and paying online, what do I need to do? |
Look for an email "Receipt for Payment" from PayPal. In the event that you do not receive this, send an email to us. (see below for email address info) |
| Will I receive anything before the event? |
Approximately one week before the event you will receive a welcome letter with more details via email. |
| What if the registration system tells me there is no more room in the session? |
There are only two options here. You can either choose another session or send us an email and hope that a slot frees up. You will be notified 5 days prior to the event if a slot opens up.
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| What if I need some more information or have some concerns? |
Send an email to info?foxvalleyrobotics com (change the ? to an @, and replace the blank space with a period before com) |
| What is the Refund and Cancellation Policy? |
A 15% service charge will be deducted from all refunds and cancellations. This includes duplicate and accidental registrations. Refunds need to be requested 10 days prior to the start of the event. No refund requests will be accepted after this date. Please allow up to six weeks for your refund to be processed.
FVR reserves the right to cancel an event. Registrants will be offered a full refund if this occurs.
FVR reserves the right to refuse a person from participating in an event. Registrants will be offered a full refund if this occurs. |
